常见问题
Here you will find the most frequently asked questions on our website. Would you like to know more? Then simply get in touch with us.
- 1. 我如何能够知道huelsta产品的新动向？ >
- 2. 我如何找到在我附近的huelsta代理商？ >
- 3. 我在哪里能够得到huelsta的设计咨询？ >
- 4. 为什么我不能通过huelsta的网页购买家具？ >
- 5. 为什么所有产品没有标出价格？ >
- 6. 我在哪里和如何得到huelsta的型录？ >
- 7. 从我预定了型录到我拿到型录需要多少天？ >
- 8. 如果我得到的型录是错的或不完整，我该怎么办？ >
- 9. 在我提高给huelsta网站上的个人数据是否得到保护？ >
- 10. 我如何可以消除我提高给huelsta的个人数据？ >
- 11. 我在哪里可以得到关于huelsta产品的更详细的信息（如：材料、尺寸等）？ >
- 12. 为什么我不能观看产品录像？ >
- 13. 我如何才能知道，我所选择的产品是否还在生产？ >
1. 我如何能够知道huelsta产品的新动向？
You can access the latest news on our products on any of our web pages via the link on the left of the contents section in the centre. You will be informed about more news from hülsta and on our products in our newsletter.
2. 我如何找到在我附近的huelsta代理商？
You can look for hülsta dealers near you by using the dealers search button. This directory lists all the dealers selling hülsta furniture. Please choose a country in dropdown menue.
3. 我在哪里能够得到huelsta的设计咨询？
Under Service > design advice you will find information regarding the hülsta-design advice. Our dealerships, which you can find under "find a dealer near you" are happy to advise you.
4. 为什么我不能通过huelsta的网页购买家具？
We only sell our products via qualified furniture dealers to ensure you get the best possible advice. This helps us to avoid unnecessary problems and to ensure that you will enjoy using your hülsta furniture for a long time.
5. 为什么所有产品没有标出价格？
Unfortunately we cannot state any prices for hülsta products because the dealer is the person actually responsible for calculating these.
6. 我在哪里和如何得到huelsta的型录？
The hülsta catalogues, prospectuses and books can be obtained directly from our website using the order catalogues menu.
7. 从我预定了型录到我拿到型录需要多少天？
As a rule, the catalogues will arrive at your home within 2 - 3 (working) days.
8. 如果我得到的型录是错的或不完整，我该怎么办？
There can be various reasons why a catalogue is not correctly delivered from time to time. In such a case please inform our information service under this telephone number: +49 2563 86 12 73 or by e-mail to info@huelsta.de.
9. 在我提高给huelsta网站上的个人数据是否得到保护？
We take the protection of your personal data seriously and would like you to feel safe when you visit the hülsta website. Please read our declaration on data protection.
10. 我如何可以消除我提高给huelsta的个人数据？
If you would like hülsta to delete your data, please inform us in brief using the contact form.
11. 我在哪里可以得到关于huelsta产品的更详细的信息（如：材料、尺寸等）？
Under Service > design advice you will find information regarding the hülsta-design advice. Our dealerships, which you can find under "find a dealer near you" are happy to advise you.
12. 为什么我不能观看产品录像？
The range videos are saved in a flash video format (FLV). In order to be able to watch such a video, you must have this plug-in installed on your computer. You can download it free of charge from ADOBE .
13. 我如何才能知道，我所选择的产品是否还在生产？
因为Huelsta的销售不是通过直销，而是通过家具代理商；所以对于我们来讲您作为消费者是匿名的。但是您可以在我们的网站 huelsta@huelsta.de 注册。作为注册会员我们会及时提供有关产品停产的情况。
